Portal Docs

ZeroLagHub Portal Guide

Find the core workflows for creating servers, managing consoles, understanding notices, handling billing, and getting support.

Dashboard

Use the dashboard as the home base for notices, health, quick actions, and your spotlight server.

  • Check Notices for billing alerts, server crashes, update prompts, and platform announcements.
  • Use Primary Actions to create a new server.
  • Open the Spotlight Server card to jump directly into the right console.

Servers

The Servers page is where active game and dev environments are managed after provisioning.

  • Use Create Server to choose the type of environment you need.
  • Open Console from a server card to manage runtime controls, terminal access, files, backups, and mods where available.
  • If a server appears stopped or unavailable, check host status first, then retry from the console.

Game Servers

Game servers are built for hosted gameplay workloads and day-to-day operational controls.

  • Use the game console to start, stop, restart, and inspect status.
  • Use Files to review server files when the environment exposes file management.
  • Use Mods for supported game types when mod search and installation are available.

Dev Environments

Dev environments provide hosted workspace access with IDE status surfaced in the Portal.

  • Open the dev console to check whether the IDE is ready, stopped, or not installed.
  • If the IDE is not ready, wait for provisioning to finish before opening the workspace.
  • Use snapshots or backups before making risky changes when those controls are available.

Billing

Billing controls live in the Billing page and affect provisioning, limits, and account access.

  • Review the current plan, subscription state, and any pending plan changes.
  • Use the billing portal for payment method and invoice management.
  • Resolve suspended or pending billing notices before creating or modifying services.

Backups And Snapshots

Backups and snapshots help protect active work before updates, file changes, or restarts.

  • Create a backup before applying major updates or changing important files.
  • Use snapshots for dev environments when you need a restorable checkpoint.
  • Confirm the latest backup time before relying on it for recovery.

Support

Use Support when the Portal cannot resolve an account, server, or billing problem directly.

  • Include the server name, server type, and what action failed.
  • Mention any error text shown in the console or notices panel.
  • For billing issues, include whether the account is pending, past due, suspended, or active.